HAPA REGIONAL 2011-2013 WINNERS


MAJOR AWARDS

HAPA SERVICE EXCELLENCE - BEST 10 IN ASIA

WINNER: Resorts World Manila, Philippines (94.35)

PLATINUM WINNERS (Benchmark Score 90.00)

Conrad Centennial Singapore ∙ Dusit Thani Manila, Philippines ∙ Intercontinental Asiana Saigon, Vietnam ∙ Intercontinental Hanoi Westlake, Vietnam ∙ Mandarin Oriental, Kuala Lumpur, Malaysia ∙ Pangkor Laut Resort, Perak, Malaysia ∙ Swissotel The Stamford Singapore ∙ The Danna Langkawi, Kedah, Malaysia ∙ The Samaya Ubud Bali, Indonesia ∙ The Westin Langkawi Resort & Spa, Malaysia

 

HAPA HOTEL OF THE YEAR - BEST 10 IN ASIA

WINNER: Conrad Centennial Singapore (91.25)

PLATINUM WINNERS (Benchmark Score 85.35)

Dusit Thani Manila, Philippines ∙ Four Points By Sheraton Bangkok, Sukhumvit 15, Thailand ∙ Intercontinental Asiana Saigon, Vietnam ∙ Intercontinental Hanoi Westlake, Vietnam ∙ Mandarin Oriental, Kuala Lumpur, Malaysia ∙ Millennium Hilton Bangkok, Thailand ∙ Pathumwan Princess Hotel Bangkok, Thailand ∙ Swissotel The Stamford Singapore ∙ The Ritz-Carlton Kuala Lumpur, Malaysia ∙ Tower Club At Lebua, Bangkok, Thailand

 

HAPA RESORT OF THE YEAR - BEST 10 IN ASIA

WINNER: Pangkor Laut Resort, Perak, Malaysia (90.25)

PLATINUM WINNERS (Benchmark Score 85.75)

Anantara Phuket Villas, Thailand ∙ Capella Singapore ∙ The St. Regis Bali Resort, Indonesia ∙ The Westin Langkawi Resort & Spa, Kedah, Malaysia  

GOLD WINNERS (Benchmark Score 81.55)

Anantara Golden Triangle, Chiang Rai, Thailand ∙ Dewa Phuket, Thailand ∙ KC Resort & Over Water Villas, Koh Samui, Thailand ∙ The Danna Langkawi, Kedah, Malaysia ∙ The Samaya Ubud Bali, Indonesia

 

HAPA RESTAURANT OF THE YEAR - BEST 10 IN ASIA

WINNER: Mezzaluna, Tower Club At Lebua, Bangkok, Thailand (92.85)

PLATINUM WINNERS (Benchmark Score 87.75)

Acqua Phuket, Thailand ∙ Breeze, Tower Club At Lebua, Bangkok, Thailand ∙ Da Maurizio Bar & Ristorante, Phuket, Thailand ∙ Kayuputi Restaurant, The St. Regis Bali Resort, Indonesia ∙ Paradise Pavilion, Singapore ∙ Park Palace, Grand Park City Hall Singapore ∙ Sirocco, Tower Club At Lebua, Bangkok, Thailand ∙ Taste Paradise, Singapore ∙ The Cliff Bar & Grill, Koh Samui, Thailand

 

HAPA GOLF COURSE OF THE YEAR - BEST 5 IN ASIA

WINNER: Kuala Lumpur Golf & Country Club, Malaysia (87.00)

PLATINUM WINNERS (Benchmark Score 85.00)

Red Mountain Golf Club, Phuket, Thailand

GOLD WINNERS (Benchmark Score 79.30)

Kota Permai Golf & Country Club, Selangor, Malaysia ∙ Rancamaya Golf & Country Club Jakarta, Indonesia ∙ Riverside Golf Club Jakarta, Indonesia

 

HAPA ENTERTAINMENT OUTLET OF THE YEAR - BEST 10 IN ASIA

WINNER: Zouk Singapore (93.00)

PLATINUM WINNERS (Benchmark Score 88.50)

Distil, Tower Club At Lebua, Bangkok, Thailand ∙ Skybar, Tower Club At Lebua, Bangkok, Thailand ∙ View Rooftop Bar, GTower Hotel Kuala Lumpur  

GOLD WINNERS (Benchmark Score 77.45)

Hard Rock Café, Hard Rock Hotel Penang, Malaysia ∙ Indochine Waterfront Restaurant, Singapore ∙ QE II The Venue, Penang, Malaysia ∙ Sultan Lounge, Mandarin Oriental, Kuala Lumpur, Malaysia ∙ The Butter Factory, Singapore ∙ Zouk Club Kuala Lumpur, Malaysia

 

HAPA SPA OF THE YEAR - BEST 10 IN ASIA

WINNER: Spa & Wellness Centre, The Banjaran Hotsprings Retreat, Perak, Malaysia (94.00)

PLATINUM WINNERS (Benchmark Score 87.50)

Anantara Spa, Anantara Phuket Villas, Thailand ∙ Auriga Spa, Capella Singapore ∙ Borneo Spa, Nexus Resort & Spa Karambunai, Sabah, Malaysia ∙ Coqoon Spa, Indigo Pearl Phuket, Thailand ∙ Devarana Spa Manila, Dusit Thani Manila, Philippines ∙ Heavenly Spa, The Westin Langkawi Resort & Spa, Kedah, Malaysia ∙ Spa at Maya, Maya Ubud Resort & Spa Bali, Indonesia ∙ Spa Village Kuala Lumpur, The Ritz-Carlton Kuala Lumpur, Malaysia ∙ Spa Village Pangkor Laut, Pangkor Laut Resort, Perak, Malaysia ∙ Tea Tree Spa, Holiday Inn Resort Baruna Bali, Indonesia

 

HAPA GENERAL MANAGER OF THE YEAR - BEST 10 IN ASIA

WINNER: Mr Robert Lagerwey, Capella Singapore (96.50)

PLATINUM WINNERS (Benchmark Score 86.50)

Mr Kurt O. Wehinger, Marina Mandarin Singapore ∙ Mr Pierre J Barthes, Mandarin Oriental, Kuala Lumpur, Malaysia ∙ Mr Prateek Kumar, Dusit Thani Manila, Philippines ∙ Mr Ray Clark, The Samaya Ubud Bali, Indonesia ∙ Dato’ Shaheen Shah, Cyberview Resort & Spa, Selangor, Malaysia ∙ Mr Steve Cokkinias, The Ritz-Carlton Kuala Lumpur, Malaysia ∙ Mr Thomas Hoeborn, Millennium Hilton Bangkok, Thailand

 

HAPA HOSPITALITY ENTREPRENEUR OF THE YEAR - BEST 5 IN ASIA

WINNER: Mr Deepak Ohri, Lebua Hotels & Resorts, Bangkok, Thailand (90.95)

PLATINUM WINNERS (Benchmark Score 88.35)

Mr Michael Ma, Indochine Group, Singapore

GOLD WINNERS (Benchmark Score 80.50)

Mr Allen Law, Park Hotel Group, Singapore ∙ Mr Dave Chin, Soho Group of Companies, Penang, Malaysia ∙ Mr Lars Ydmark, Dewa Phuket, Thailand ∙ Mr Thomas Chiam, Friends Restaurant & Catering Group, Singapore ∙

 

HAPA CHEF OF THE YEAR - BEST 10 IN ASIA

WINNER: Chef Antoine Rodriguez, Le Meridien Kuala Lumpur, Malaysia (95.50)

WINNER: Chef Tony Khoo, Marina Mandarin Singapore (95.50)

 

PLATINUM WINNERS (Benchmark Score 85.00)

Chef Alessandro Frau, Acqua Phuket, Thailand ∙ Chef Christfi an Nehemian, Holiday Inn Resort Baruna Bali, Indonesia ∙ Chef Erwin Eberharter, Dusit Thani Bangkok, Thailand ∙ Chef Julie Song, Indulgence Restaurant & Living, Perak, Malaysia ∙ Chef Paolo Fadda, Da Maurizio Bar & Ristorante, Phuket, Thailand ∙ Chef Sabri Soid, The Royale Chulan Kuala Lumpur, Malaysia ∙ Executive Chef Shigeru Akashi, Mandarin Orchard Singapore ∙ Chef Yong Bing Ngen, Majestic Restaurant, Singapore

 

 

SPECIAL AWARD

HAPA F&B FRONT LINE CUSTOMER SERVICE EXCELLENCE

WINNER: WIP Kuala Lumpur, Malaysia (87.40)

 

 

ESTABLISHMENT AWARDS

 

HAPA SIGNATURE LUXURY HOTEL - BEST 5 IN ASIA

PLATINUM WINNERS (Benchmark Score 87.50)

Conrad Bangkok, Thailand ∙ Conrad Centennial Singapore ∙ Dusit Thani Manila, Philippines ∙ The Dharmawangsa Jakarta, Indonesia ∙ The Ritz-Carlton Kuala Lumpur, Malaysia

 

 

HAPA SIGNATURE LUXURY RESORT - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 87.00)

Capella Singapore ∙ Pangkor Laut Resort, Perak, Malaysia ∙ The Banjaran Hotsprings Retreat, Perak, Malaysia ∙ The St.Regis Bali Resort, Indonesia ∙ The Westin Langkawi Resort & Spa, Kedah, Malaysia

 

GOLD WINNERS (Benchmark Score 81.00)

Anantara Golden Triangle, Chiang Rai,Thailand ∙ Indigo Pearl Phuket, Thailand ∙ KC Resort & Over Water Villas, Koh Samui, Thailand ∙ Tanjong Jara Resort, Terengganu, Malaysia ∙ The Danna Langkawi, Kedah, Malaysia ∙ The Westin Resort Nusa Dua, Bali, Indonesia

 

 

HAPA SIGNATURE BUSINESS HOTEL - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 85.90)

Conrad Bangkok, Thailand ∙ Dusit Thani Manila, Philippines ∙ Four Points By Sheraton Bangkok, Thailand ∙ Intercontinental Asiana Saigon, Vietnam ∙ Intercontinental Hanoi Westlake, Vietnam ∙ Intercontinental Singapore ∙ Mandarin Oriental, Kuala Lumpur, Malaysia ∙ Swissotel The Stamford Singapore ∙ Tower Club At Lebua, Bangkok, Thailand

 

GOLD WINNERS (Benchmark Score 84.75)

Millennium Hotel Bangkok, Thailand ∙ Pathumwan Princess Hotel Bangkok, Thailand

 

 

HAPA SIGNATURE DELUXE HOTEL - BEST 5 IN ASIA

GOLD WINNERS (Benchmark Score 78.00)

Four Points By Sheraton Kuching, Sarawak, Malaysia ∙ Grand Park City Hall Singapore ∙ Hard Rock Singapore ∙ Holiday Inn Melaka, Malaysia ∙ Park Hotel Clarke Quay Singapore

 

 

HAPA SIGNATURE BOUTIQUE HOTEL/RESORT - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 87.75)

Anantara Phuket Villas, Thailand ∙ The Dharmawangsa Jakarta, Indonesia

 

GOLD WINNERS (Benchmark Score 77.60)

Anantara Seminyak Bali, Indonesia ∙ Cameron Highlands Resort, Pahang, Malaysia ∙ Dewa Phuket, Thailand ∙ Hotel Fort Canning, Singapore ∙ Indulgence Restaurant & Living, Perak, Malaysia ∙ Japamala Resort, Tioman, Malaysia ∙ The Kunja Villas & Spa Bali, Indonesia ∙ The Samaya Ubud Bali, Indonesia

 

 

HAPA SIGNATURE FAMILY & RECREATIONAL RESORT - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 85.00)

Dewa Phuket, Thailand

 

GOLD WINNERS (Benchmark Score 76.75)

Festive Hotel, Singapore ∙ Hard Rock Hotel Penang, Malaysia ∙ Holiday Inn Resort Baruna Bali, Indonesia ∙ Le Meridien Chiang Rai, Thailand ∙ Miri Marriot Resort & Spa, Sarawak, Malaysia ∙ Nexus Resort & Spa Karambunai, Sabah, Malaysia ∙ Nikko Bali Resort & Spa, Indonesia ∙ Pulai Desaru Beach Resort & Spa, Johor, Malaysia ∙ The Westin Resort Nusa Dua, Bali, Indonesia

 

HAPA SIGNATURE SERVICED RESIDENCE - BEST 5 IN ASIA

PLATINUM WINNERS (Benchmark Score 86.00)

Dewa Phuket, Thailand ∙ Resorts World Manila, Philippines ∙ The Royale Chulan Kuala Lumpur, Malaysia

 

GOLD WINNERS (Benchmark Score 79.40)

Nexus Resort & Spa Karambunai, Sabah, Malaysia ∙ Oakwood Premier Cozmo Jakarta, Indonesia

 

 

HAPA SIGNATURE SPA EXPERIENCE - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 86.50)

Coqoon Spa, Indigo Pearl Phuket, Thailand ∙ Devarana Spa Manila, Dusit Thani Manila, Philippines ∙ Heavenly Spa, The Westin Langkawi Resort & Spa, Kedah, Malaysia ∙ Luxsa Spa, Hansar Samui, Thailand ∙ Remede Spa, The St Regis Bali Resort, Indonesia ∙ Sembunyi Spa, Cyberview Resort & Spa, Selangor, Malaysia ∙ Spa & Wellness Centre, The Banjaran Hotsprings Retreat, Perak, Malaysia ∙ Spa Village Kuala Lumpur, The Ritz-Carlton Kuala Lumpur, Malaysia ∙ Spa Village Pangkor Laut, Pangkor Laut Resort, Perak, Malaysia ∙ Tea Tree Spa, Holiday Inn Resort Baruna Bali, Indonesia

 

 

PERSONALITY AWARDS

HAPA KING OF KITCHENS - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 85.25)

Chef Alessandro Frau, Acqua Phuket, Thailand ∙ Chef Antoine Rodriguez, Le Meridien Kuala Lumpur, Malaysia ∙ Chef Christfian Nehemian, Holiday Inn Resort Baruna Bali, Indonesia ∙ Chef Ivan Yeo, Park Hotel Clarke Quay Singapore ∙ Chef Julie Song, Indulgence Restaurant & Living, Perak, Malaysia ∙ Chef Oliver Lopez, Resorts World Genting, Pahang, Malaysia ∙ Chef Paolo Fadda, Da Maurizio Bar & Ristorante, Phuket, Thailand ∙ Chef Tony Khoo, Marina Mandarin Singapore ∙ Chef Wai Look Chow, Shook! Restaurant, Kuala Lumpur, Malaysia

 

 

HAPA MASTER CHEF – WESTERN CUISINE - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 85.00)

Chef Alessandro Frau, Acqua Phuket, Thailand ∙ Chef Carlo Marengoni, Marina Mandarin Singapore ∙ Chef Jakob Esko, Capella Singapore ∙ Chef Julie Song, Indulgence Restaurant & Living, Perak, Malaysia ∙ Chef Paolo Fadda, Da Maurizio Bar & Ristorante, Phuket, Thailand ∙ Chef Sabri Soid, The Royale Chulan Kuala Lumpur, Malaysia ∙ Chef Sazli Nazim Ismail, Le Meridien Kuala Lumpur, Malaysia ∙ Chef Sunny Sia, Grand Park City Hall Singapore ∙ Chef William Lim, Conrad Centennial Singapore

 

 

HAPA MASTER CHEF – ASIAN CUISINE - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 85.00)

Chef Chang Kung Lai, Grand Park City Hall Singapore ∙ Chef Ku Keung, Conrad Centennial Singapore ∙ Chef Paitoon, Anantara Golden Triangle, Chiang Rai, Thailand ∙ Chef Vincent Lee, G Hotel Penang, Malaysia ∙ Chef Yong Bing Ngen, Majestic Restaurant Singapore  

 

GOLD WINNERS (Benchmark Score 82.80)

Chef Ken Ling, Chinoise by Susur Lee, Singapore ∙ Executive Sous Chef Liew Tien Heong, Mandarin Orchard Singapore ∙ Chef Takao Ando, Fukuya, Kuala Lumpur, Malaysia ∙ Chef Yu Zhi Da, Windsor Plaza Hotel, Ho Chi Minh, Vietnam

 

 

HAPA ARTISTIC CHEF – PASTRY - BEST 5 IN ASIA

PLATINUM WINNERS (Benchmark Score 86.25)

Chef Bruno Philippe, Conrad Centennial Singapore ∙ Chef Chern Chee Hoong, Resorts World Genting, Pahang, Malaysia ∙ Chef Holger Deh, Mandarin Oriental, Kuala Lumpur, Malaysia ∙ Chef Loh Mee Foong, Le Meridien Kuala Lumpur, Malaysia

 

GOLD WINNERS (Benchmark Score 82.65)

Chef Julie Song, Indulgence Restaurant & Living, Perak, Malaysia

 

 

HAPA MASTER OF WINE - BEST IN ASIA

PLATINUM WINNERS (Benchmark Score 91.50)

Mr Randy Chinn, Baan Rim Pa, Phuket, Thailand

 

 

HAPA MOST STYLISTIC BARTENDER - BEST IN ASIA

PLATINUM WINNER (Benchmark Score 85.05)

Mr Jose Bongalos Fulgencio, WIP Kuala Lumpur, Malaysia

 

 

HAPA MOST INNOVATIVE F&B PERSONALITY - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 89.50)

Chef Alessandro Frau, Acqua Phuket, Thailand ∙ Mr Azrule Aziz, The Royale Chulan Kuala Lumpur, Malaysia ∙ Mr Lawrence Yeo Kim Tee, Grand Park City Hall Singapore ∙ Mr Michael Ma, Indochine Group, Singapore

 

GOLD WINNERS (Benchmark Score 79.25)

Mr Azmi Kamsari, The Westin Langkawi Resort & Spa, Kedah, Malaysia ∙ Mr Benson Koh, Resorts World Genting, Pahang, Malaysia ∙ Mr Danny Ignatius, Crowne Plaza Mutiara Kuala Lumpur, Malaysia ∙ Chef Imran Hamid, Thistle Port Dickson, Seremban, Malaysia ∙ Chef Julie Song, Indulgence Restaurant & Living, Perak, Malaysia ∙ Mr Mokhtar Latiff, Grand Dorsett Subang Hotel, Selangor, Malaysia

 

 

CULINARY AWARDS

HAPA MOST EXQUISITE DINING EXPERIENCE – WESTERN CUISINE - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 85.00)

Acqua Phuket, Thailand ∙ Da Maurizio Bar & Ristorante, Phuket, Thailand ∙ Jaan Restaurant, Swissotel The Stamford Singapore ∙ L’Heritage, The Royale Chulan Kuala Lumpur, Malaysia ∙ Mandarin Grill, Mandarin Oriental, Kuala Lumpur, Malaysia ∙ Mezzaluna, Tower Club At Lebua, Bangkok, Thailand ∙ Ristorante Bologna, Marina Mandarin Singapore ∙ The Cliff Bar & Grill Koh Samui, Thailand ∙ The Olive, Resorts World Genting, Pahang, Malaysia ∙ Tosca, Dusit Thani Manila, Philippines

 

 

HAPA MOST AUTHENTIC ASIAN CUISINE RESTAURANT - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 85.00)

Benjarong Royal Thai Restaurant, Dusit Thani Manila, Philippines ∙ Breeze,Tower Club At Lebua, Bangkok, Thailand ∙ Crystal Jade Restaurant Jakarta, Indonesia ∙ Kongju Korean Restaurant, Pathumwan Princess Hotel Bangkok, Thailand ∙ Pak Loh Chiu Chow Restaurant, Kuala Lumpur, Malaysia ∙ Paradise Pavilion, Singapore ∙ Park Palace, Grand Park City Hall Singapore ∙ Peach Blossoms, Marina Mandarin Singapore ∙ Taste Paradise, Singapore ∙ The Straits, Pangkor Laut Resort, Perak, Malaysia

 

HAPA MOST CHIC ALL-DAY DINING - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 85.90)

Cafe Mozu, Tower Club At Lebua, Bangkok, Thailand ∙ Indulge At Park, Grand Park City Hall Singapore ∙ Oscar’s Cafe & Terrace, Conrad Centennial Singapore ∙ The View Restaurant & Wine Lounge, KC Resort & Over Water Villas Koh Samui, Thailand

 

GOLD WINNERS (Benchmark Score 80.50)

Basix All-Day Dining Restaurant, Dusit Thani Manila, Philippines ∙ Envy, Holiday Inn Resort Baruna Bali, Indonesia ∙ Flow, Millennium Hilton Bangkok, Thailand ∙ Ikan Restaurant, The Westin Resort Nusa Dua Bali, Indonesia ∙ The Eatery, Four Points By Sheraton Kuching, Sarawak, Malaysia

 

 

HAPA MOST TRENDY CASUAL DINING (INDEPENDENT RESTAURANTS) - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 85.10)

Acqua Phuket, Thailand ∙ Da Maurizio Bar & Ristorante, Phuket, Thailand ∙ The Cliff Bar & Grill, Koh Samui, Thailand

 

GOLD WINNERS (Benchmark Score 78.50)

Baan Rim Pa, Phuket, Thailand ∙ Joes Downstairs, Phuket, Thailand ∙ Shook! Restaurant, Kuala Lumpur, Malaysia ∙ Spasso Milano Kuala Lumpur, Malaysia ∙ Taste Paradise, Singapore ∙ That Little Wine Bar, Penang, Malaysia ∙ WIP Kuala Lumpur, Malaysia

 

 

HAPA MOST UNIQUE F&B CONCEPT - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 89.00)

Acqua Phuket, Thailand ∙ Freedom, The Westin Langkawi Resort & Spa, Kedah, Malaysia ∙ Maya, Millennium Hilton Bangkok, Thailand ∙ Mezzaluna, Tower Club At Lebua, Bangkok, Thailand

 

GOLD WINNERS (Benchmark Score 79.00)

1-Altitude Singapore ∙ 1-Twenty Six, Singapore ∙ Bridge Bar, GTower Hotel Kuala Lumpur, Malaysia ∙ Da Maurizio Bar & Ristorante, Phuket, Thailand ∙ Open House Restaurant, Grand Park Orchard Singapore ∙ Puteri Sutera (Sunset Cruise), Sutera Harbour Resort, Sabah, Malaysia

 

 

HAPA MOST COSMOPOLITAN BAR & RESTAURANT - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 87.00)

1-Twenty Six, Singapore ∙ Sirocco, Tower Club At Lebua, Bangkok, Thailand

 

GOLD WINNERS (Benchmark Score 74.50)

1-Altitude, Singapore ∙ Baan Rim Pa, Phuket, Thailand ∙ Da Maurizio Bar & Ristorante, Phuket, Thailand ∙ Indochine Waterfront Restaurant, Singapore ∙ Joes Downstairs, Phuket, Thailand ∙ That Little Wine Bar, Penang, Malaysia ∙ The Forbidden City, Singapore ∙ Threesixty, Millennium Hilton Bangkok, Thailand ∙ Umu Japanese Sake Bar & Restaurant, Dusit Thani Manila, Philippines

 

 

DEPARTMENT AWARDS

HAPA BEST FRONT OFFICE - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 89.50)

Anantara Phuket Villas, Thailand ∙ Conrad Bangkok, Thailand ∙ Conrad Centennial Singapore ∙ Dewa Phuket, Thailand ∙ Dusit Thani Manila, Philippines ∙ Grand Park Orchard Singapore ∙ Holiday Inn Melaka, Malaysia ∙ Mandarin Oriental, Kuala Lumpur, Malaysia ∙ Pangkor Laut Resort, Perak, Malaysia

 

HAPA BEST CONCIERGE - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 88.75)

Conrad Centennial Singapore ∙ Dewa Phuket, Thailand ∙ Dusit Thani Manila, Philippines ∙ Holiday Inn Resort Baruna Bali, Indonesia ∙ Intercontinental Asiana Saigon, Vietnam ∙ Intercontinental Hanoi Westlake, Vietnam ∙ Pangkor Laut Resort, Perak, Malaysia ∙ Resorts World Manila, Philippines ∙ The Dharmawangsa Jakarta, Indonesia ∙ The Ritz-Carlton Kuala Lumpur, Malaysia

 

HAPA BEST HOUSEKEEPING - BEST 10 IN ASIA

PLATINUM WINNERS (Benchmark Score 88.50)

Anantara Phuket Villas, Thailand ∙ Conrad Bangkok, Thailand ∙ Conrad Centennial Singapore ∙ Dusit Thani Manila, Philippines ∙ Intercontinental Singapore ∙ Pangkor Laut Resort, Perak, Malaysia ∙ Pulai Springs Resort & Spa, Johor, Malaysia ∙ Swissotel The Stamford Singapore ∙ The Banjaran Hotsprings Retreat, Perak, Malaysia ∙ The Dharmawangsa Jakarta, Indonesia

 

LOCAL AWARDS – INDONESIA

HAPA INDONESIA SERVICE EXCELLENCE

WINNER: The Samaya Ubud Bali, Indonesia

 

HAPA INDONESIA BEST HOTEL

WINNER: The Dharmawangsa Jakarta, Indonesia

 

HAPA INDONESIA BEST RESORT

WINNER: The St. Regis Bali Resort, Indonesia

 

HAPA INDONESIA BEST RESTARUANT

WINNER: Kayuputi Restaurant, The St. Regis Bali Resort, Indonesia

 

 

LOCAL AWARDS – THAILAND

HAPA THAILAND SERVICE EXCELLENCE

WINNER: Anantara Golden Triangle, Chiang Rai, Thailand

 

HAPA THAILAND BEST HOTEL

WINNER: Conrad Bangkok, Thailand

 

HAPA THAILAND BEST RESORT

WINNER: Anantara Phuket Villas, Thailand

 

HAPA THAILAND BEST RESTAURANT

WINNER: Mezzaluna, Tower Club At Lebua, Bangkok, Thailand

 

 

 

RECOGNITION AWARDS – VIETNAM

HAPA VIETNAM SERVICE EXCELLENCE

RECIPIENT: Intercontinental Hanoi Westlake, Vietnam

 

HAPA VIETNAM HOTEL EXCELLENCE

RECIPIENT: Intercontinental Asiana Saigon, Vietnam

 

RECOGNITION AWARDS – PHILIPPINES

HAPA PHILIPPINES SERVICE EXCELLENCE

RECIPIENT: Resorts World Manila, Philippines

 

HAPA PHILIPPINES HOTEL EXCELLENCE

RECIPIENT: Dusit Thani Manila, Philippines